Shelter Advocate

We are seeking a full time (32-40 hours) and a part-time (16-24 hours per week) Shelter Advocate to primarily work the overnight (11:30p – 7:30a) shift, including some weekends and holidays. The starting wage is $12.50/hour.

Primary Responsibilities Include:

-Build professional, trauma-informed relationships with all guests to help empower them to connect to community resources and work on their personal action plans.

-Admit men to the shelter, ensuring that new guests are fully orientated to the shelter. Responsible for enforcing community living rules for all guests and visitors.

-Maintain guest and visitor records, including: attendance, check-in paperwork, guest, visitor, and shelter logs, turn-down list, and other records as assigned.

-Ensure security of the shelter by appropriately responding to phone, doorbell, locks, fire alarm systems, and emergency procedures.

-Ensure guests and visitors have adequate supplies (i.e. hygiene items, clothing, etc.).

-Complete daily shift responsibilities (i.e. stocking supplies, light cleaning, etc.) and other task lists.

-Sort and organize all incoming donations.

-Supervise volunteers, ensuring compliance with FMDDHH policies and procedures.

-Understand all of FMDDHH’s programs to make appropriate referrals and relay needs and volunteer opportunities to the community.

-Other duties as assigned.

Position Requirements:

Successful employees are compassionate, self-motivated individuals with excellent listening skills, attention to detail, and a passion for developing therapeutic relationships with individuals who may be experiencing issues with mental/physical/emotional health, poverty, and trauma. High school diploma/GED and references required. Familiarity with principles of trauma-informed care, harm reduction, housing first, and person-centered care preferred.

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